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Shopify & E-commerce

An AI Chatbot for Shopify That Answers From Your Live Store

CYBOT connects to your Shopify catalog to answer pre-purchase questions, check live price and stock at the moment a shopper asks, and guide more visitors to checkout instead of losing them to an unanswered question.

  • Built for Shopify stores and online catalogs
  • Learns your descriptions, collections, and policies
  • Checks live price and stock in the moment — not from a stale snapshot
  • Helps reduce abandoned carts from unanswered pre-purchase questions
Talk about e-commerce use casesView Features

Why online stores need answers that stay accurate

Most store chatbots memorise your catalog once and then quote last month's price or claim a sold-out size is available. CYBOT splits your store data by how fast it changes — learning what is stable and checking what is volatile live — so shoppers get answers they can trust right up to checkout.

Answer product and policy questions before shoppers leave

Shoppers hesitate over practical details — fit, materials, shipping times, returns, international delivery — and a single unanswered question is enough to close the tab. CYBOT answers these from your Shopify product descriptions, collections, and policy pages in a conversational format.

That keeps people on the path to purchase instead of hunting through a footer and a FAQ, or contacting you and waiting until tomorrow.

  • Fit, material, shipping, and returns answers on demand
  • Grounded in your approved store content
  • Less friction in the moments before checkout

Get price and stock right by checking live, not from memory

Price, stock level, and variant availability change by the hour. A chatbot that learned your store as a one-time snapshot will confidently quote an old price or tell someone a sold-out size is in stock. CYBOT treats these as live facts and checks them at the moment the question is asked.

So a shopper gets "the medium's gone, but the large is in stock" instead of a confident answer that turns into a cancelled order or a bad review.

  • Live price and stock at the moment of the question
  • No stale snapshots presented as current facts
  • Trust carried all the way to checkout

Reduce abandoned carts from unanswered questions

Most lost sales end quietly — a small question with no quick answer, and a closed tab. Those losses are invisible: no complaint, no notification, just a cart that never converts. CYBOT closes that gap by answering in the moment, day or night, in the shopper's own language.

The value is not only the sales you win, but the ones you stop quietly losing every evening your team is offline.

  • Always-on answers across time zones and languages
  • Fewer drop-offs at the final, ready-to-buy moment
  • Better-context handoff when a shopper does need a person

Stay accurate as your catalog changes

Your store is not a fixed document — products, descriptions, and policies change. CYBOT keeps its knowledge of your catalog in sync so answers reflect your current store, and hands off cleanly when a question falls outside what it can answer.

It is read-only and bounded: it answers and guides to checkout rather than inventing discounts, promising delivery dates you did not set, or guessing about products it has no information on.

  • Catalog and policies kept in sync as the store changes
  • Clean handoff for questions that need a human
  • Read-only and bounded by your approved content

Platform scale

Also built for scale

CYBOT supports conversations in 9 languages (English, Spanish, French, German, Hindi, Arabic, Portuguese, Italian, and Dutch), with auto-detection built in. Serve international visitors without building separate setups.

Multilingual Support

See how CYBOT fits your Shopify store

Use CYBOT to answer product questions, check live price and stock, and guide more shoppers to checkout.

Talk about e-commerce use cases

Frequently Asked Questions

Find quick answers about how this CYBOT page works and what visitors can expect from the assistant.

Does CYBOT work with Shopify?

Yes. CYBOT connects to your Shopify store to answer questions from your product descriptions, collections, and policies, and to check live price and stock when a shopper asks.

How does it avoid giving wrong prices or stock?

It splits store data by how fast it changes. Stable content like descriptions and policies is learned, while volatile facts like price and stock are checked live at the moment of the question rather than recalled from a snapshot.

Can it handle questions it is not trained for?

Yes. When a question falls outside what it can answer, CYBOT hands off cleanly and points the shopper to your team, rather than guessing about a product or policy.

Related CYBOT Solutions

AI Chatbot Trained on Your ContentSee how approved-content grounding keeps store answers accurate.
AI Lead Generation ChatbotExplore how CYBOT captures and routes higher-context enquiries.
AI Chatbot for Service BusinessesCompare how CYBOT supports enquiries on broader business websites.